Frequently Asked Questions

We Are Here to Help

We do our best to provide clear, understandable information to you. For more Member or Pensioner information, please contact us via e-mail at You also call the Pension System office at 214.638.3863 or 1.800.638.3861, and ask for a Retirement Counselor. Our Retirement Counselors are trained to answer all your pension questions.

Call your Department resources for information on topics other than pension benefits.

Where do I find information related to 2017 Plan Changes? HERE